Privacy Policy

Introduction

This privacy policy explains how rain-dolphin collects, uses, and protects personal information provided through this website. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and UK data protection legislation.

Information We Collect

When you submit a consultation request through our website, we collect:

• Your full name
• Email address
• Company name (if provided)
• Service selection and inquiry details

We also collect technical information through cookies, including your IP address, browser type, and pages visited. See our Cookies Policy for more details.

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to your consultation requests
• Communicating about our services and your specific inquiry
• Improving our website functionality and user experience
• Complying with legal obligations

We do not use your personal data for marketing purposes unless you have explicitly consented. We do not sell or share your information with third parties except as required for service delivery or legal compliance.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Legitimate interest in responding to inquiries and providing consulting services
• Contractual necessity when entering into service agreements
• Legal obligation for record-keeping and regulatory compliance
• Consent where explicitly provided for specific processing activities

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Consultation request data is retained for three years from the date of last contact, after which it is securely deleted unless ongoing contractual relationships exist.

Your Rights

Under GDPR and UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this privacy policy or our data practices, contact:

rain-dolphin
45 Bath Street
Glasgow G2 1HW
United Kingdom
Email: [email protected]